CONTACT
One inbox. Real humans.
Questions, install help, custom-design requests, or a story about your build — WhatsApp is the fastest line. We usually reply within a few hours, or within 24 hours by email.
CHAT ON WHATSAPP
+852 5771 5836 · fastest channel
EMAIL US
info@thesniffy.com
What to include for fastest help
- Your order number (if you have one)
- A short description of what's going on
- A photo or short video if it's about a product issue
Most questions are answered here first
- FAQ — products, install, returns, warranty
- Install guide — step-by-step for both knobs
- Shipping — lead times and tracking
- Returns & warranty — refund and claim process